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The Philippine government is set to modernize its civil service with the help of a $67.34 million loan from the World Bank, aimed at enhancing the efficiency and quality of human resource management within selected government agencies. An announcement made on October 25 revealed that the World Bank’s board is expected to approve this investment project financing during their meeting on November 6.
This financial support will cover a significant portion of the total project cost, estimated at $69.56 million (approximately P4.1 billion), which will be managed by the Civil Service Commission (CSC). The initiative focuses on integrating digital transformation with human resource management and organizational development to improve public service delivery.
The World Bank outlined that the project aims to “enhance bureaucratic efficiency” by accelerating digital transformation within government operations. This aligns with the Philippine government's priority to create a “smart and future-ready civil service” that meets the expectations of a growing middle-class society. The modernization efforts are expected to significantly improve service responsiveness to citizens, facilitating a more efficient civil service.
In addition to the civil service loan, the World Bank has scheduled approval for a $750 million Second Digital Transformation Development Policy Loan on November 12. The Bank has also recently approved a $287.24 million Digital Infrastructure Project, which aims to enhance internet access for over 20 million Filipinos. Other upcoming loans include projects focusing on climate action, energy transition, health system resilience, transport connectivity in Mindanao, and water supply and sanitation improvements.
During fiscal year 2024, which runs from July 1, 2023, to June 30, 2024, the Philippines emerged as the fifth-largest borrower from the World Bank’s International Bank for Reconstruction and Development (IBRD), securing a total of $2.35 billion in concessional loans. When considering loans from the International Development Association (IDA) for poorer countries, the Philippines ranked seventh overall, following nations such as Ukraine, Ethiopia, and Bangladesh.
This loan marks another step in the Philippines' ongoing efforts to modernize its government operations and improve public service efficiency, positioning the country for future growth and development.
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